Omnichannel CPQ sales software
Enable new and exciting buying channels
Open up new and immersive buying channels for your customers
Put buying power in others’ hands
Our Omnichannel B2B2C solution is a game-changer that elevates the customer experience to win more and bigger deals.
Manufacturers struggle with products that may offer thousands of configurable options. With complexity like that, is it impossible to entrust product configuration and quoting outside of the knowing hands of your sales reps? Not at all. KBMax combines a robust rules engine, dynamic pricing, and visual configuration that is a simple and flexible tool for your sales reps, distributors, and end buyers to do business.
“KBMax [Epicor CPQ] support for the direct sales channel, reseller channel and self-service channel is among the best evaluated for this Magic Quadrant. The visual configurator can be embedded in a third-party self-service digital commerce platform, and all functionality is accessible through REST APIs.”
Engage every audience with powerful visual configuration
Don’t struggle with the core business of getting products in front of your customers for consideration and purchase. Build and manage a simple and centralized 3D product configurator that can be tweaked for each audience.
Sales reps can be independent
Sales teams can configure products confidently without support from engineering. This improved turnaround on quote requests and drawings means more deals are closed, and fewer inaccurate configurations are sent downstream for production.
Enable accurate orders from outsiders
Have confidence that branches, retail locations, and distributors can take complete control of the sale. Allow reps to customize, configure, and sell products without having to collaborate with your sales teams.
Sell directly to customers via the web
We’re the only solution that allows you to embed your product configurator on any website with simple HTML. Let your customer configure, price and quote your product based on their requirements. Perfect for lead generation and ecommerce integration.
“We have a simple product with numerous and sometimes complex and unlimited option catalog. KBMax [Epicor CPQ] allows us to handle 95% of the custom requests without needing to use outside drawing programs to meet the customer’s needs. ”
Benefits of Epicor CPQ omnichannel selling
Epicor CPQ is the only omnichannel solution with dedicated management, on a per-channel basis
Epicor CPQ Channels help you manage groups of users – such as resellers, distributors, and other sales partners – and what they see, so they can focus on helping you sell the right products to the right customers.
Efficient user management
Allow distributors to manage their own accounts simply and with confidence. Channels allow you to delegate administration and eliminate wasted time managing accounts for other teams.
Within a channel, a user can only see their own transactions and can maintain separate logic like pricing, discounts, and product categories. You can also provide dedicated themes and branding.
Safe, separate channels
Protect your customer data, pricing, and more. Channels are truly separated environments, only allowing those within your channel to see their particular product catalog, quotes, orders, pricing and discounts.
How to Deliver a B2B eCommerce Experience with CPQ
eCommerce represents a shift in focus away from traditional, high-touch sales methods and towards a seamless, omnichannel shopping experience for customers. Let’s uncover why today’s buyer demands B2B eCommerce, and how you can meet their needs with the best in B2B eCommerce software.