Don’t make buying hard work, guide customers visually
Your products aren’t like selling t-shirts; choose a size and color. No…your products are complex and require a lot of feedback from buyers to make sure every requirement is met and every option is shared, to ensure that it is a right-fit solution.
“Companies that implement 3D product visualization solutions see significant improvement in their deal win rate, lower costs for drafting computer-aided design (CAD) drawings, less rework in the factory and lower carrying costs for samples at retail locations.”
Provide a visual experience that guides visitors through their buying journey
Epicor CPQ allows you to embed a comprehensive product configurator and buying experience on your website that allows customers to self-serve with confidence.
A visually rich and controlled buying experience
Your sales reps, website users, and distributors all benefit from a highly visual, dynamic, and interactive 2D or 3D experience. Your visitors can experience the product, change options, and see the object and pricing update instantly! This experience boosts confidence with the buyer, increasing sales conversions as much as 40%.
Easily sell the most complex products
We streamline the buying experience to enable a simple and fun configuration experience with prompts, interactivity, and error handling. Any audience can easily configure the product to their exact needs with guided selling driven by advanced rules and logic.
“Beyond the visualization capabilities, KBMax [Epicor CPQ] has excellent integrations with Salesforce, AutoCAD and Solidworks for lots of different output workflows.”
Integrate with your eCommerce platform and the rest of your business
Epicor CPQ orchestrates the entire buying process, from guided selling, to pushing the order to your eCommerce suite, to kicking off engineering and manufacturing processes.
Transcend tranditional shopping carts and product bundles
Make a big business impact beyond the cart
More than just integrating with the shopping cart itself, we can orchestrate workflows that send line-item order details to your ERP, CRM, inventory systems, and other systems critical to your business process.
We also dynamically generate CAD drawings and files, and documents like bills of material, packing lists, assembly and shipping instructions. This gives your manufacturing team and distributors 100% accurate outputs generated completely from the initial order.
“The key parts that KBMax [Epicor CPQ] has helped us solve was taking what the customer configured in their shopping cart directly to the shop floor to be built. For us, that automation was key to improving the customer experience.”
How it could work
When selling complex products, your business process doesn’t end at checkout. Let’s cover a potential end-to-end scenario for a company wanting to orchestrate a more complete and automated customer experience for their complex product sale.
Find the right product
Use searching, filtering, and sorting to get to just the right product from your dynamic product catalog, and start customizing from this base configuration.
Move objects around, explode models, and add and manipulate assets in 2D or 3D. Easily solve any detected conflicts or errors since the user follows a guided, rules-driven shopping experience.
Price in real-time
Watch pricing update immediately as changes are made during configuration. Support simple to complex pricing scenarios with local pricing tables, external data sources (ERP, databases, etc.), and complex logic capabilities.
Send to your shopping cart and other business systems
We can integrate with your preferred eCommerce platform, ERP, CRM, or other business systems to send detailed customer and order information through to aid in payment processing, inventory control, workflows, customer communications, and more.
Kick off manufacturing
Automatically generate CAD drawings and files, technical documents, BOMs, cut sheets, assembly instructions, and more – all from selections made during configuration.
Benefits of B2B eCommerce
It’s about simplifying the buying journey!
Generate more deals, close bigger ones, and do it all faster and easier than you do today.
Boost sales, reduce effort
Selling can scale effortlessly online, raising margins and profits, while reducing effort for your sales team.
Reach a global market
Massively increase your marketspace by moving online, reaching prospects globally through search.
Close the sale in one go
Eliminate the back-and-forth of sales to customer conversations by allowing customer to buy for themselves with no roadblocks.
How to Deliver a B2B eCommerce Experience with CPQ
eCommerce represents a shift in focus away from traditional, high-touch sales methods and towards a seamless, omnichannel shopping experience for customers. Let’s uncover why today’s buyer demands B2B eCommerce, and how you can meet their needs with the best in B2B eCommerce software.