Guided Selling for Manufacturing

Sell more. Manufacture faster.

Wouldn't it be great if you could: sell any product simply and seamlessly no matter its complexity; provide a visual customer experience which boosts conversion rates by 40%; and run your business more efficiently by removing bottlenecks and breaking down silos between sales, operations, and engineering? Well, with KBMax, you can.

The Challenges

Sales reps are frequently configuring products that are nonviable from a technical and profitability standpoint.

You sell technically complex products and have a vast product catalog. Your sales reps are struggling to master your numerous options and product rules, and it takes weeks, if not months, to get new hires up to speed. Mistakes are common, leading to delays, returns, refunds, and chargebacks. Customers are becoming increasingly unsatisfied, as are your engineers.

You want a way to quickly and easily narrow down vast and highly technical product catalogs into carefully optimized customer-specific selections. You need to remove the immense pressure on sales reps, eliminate mistakes, and clear the engineering bottlenecks that threaten to force customers into the hands of competitors.

The Solution

With guided selling, every sales rep becomes a top performer and a trusted advisor to your customers.

Guided selling walks sales reps through a series of calibrated questions designed to find the perfect customer-product fit and boost the odds of achieving a sale. Triggers encourage reps to push for upsells, cross-sells, and bigger deal sizes, and every configuration is viable from an engineering perspective.

Simplifying your sales process with guided selling shortens sales cycles by 38% allowing you to move more customers through the sales pipeline. Sales can spend more time selling, and engineers can spend more time innovating. The time-sapping back-and-forth between the customer, rep, and engineer is eliminated.

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Provide an immersive and controlled experience to get the customer exactly what they want.

Featured Resource

Overcoming the Complexity of the Sales to Manufacturing Process

Product variation compounded by the complexity of multiple pricing models can create confusion and inefficiency among your organization’s engineering, manufacturing, and sales teams. In this four-part guide, we’ll uncover how to address challenges like these in your sales to manufacturing processes by using CPQ software.

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