Guided Selling for Manufacturing
You sell technically complex products and have a vast product catalog. Your sales reps are struggling to master your numerous options and product rules, and it takes weeks, if not months, to get new hires up to speed. Mistakes are common, leading to delays, returns, refunds, and chargebacks. Customers are becoming increasingly unsatisfied, as are your engineers.
You want a way to quickly and easily narrow down vast and highly technical product catalogs into carefully optimized customer-specific selections. You need to remove the immense pressure on sales reps, eliminate mistakes, and clear the engineering bottlenecks that threaten to force customers into the hands of competitors.
Guided selling walks sales reps through a series of calibrated questions designed to find the perfect customer-product fit and boost the odds of achieving a sale. Triggers encourage reps to push for upsells, cross-sells, and bigger deal sizes, and every configuration is viable from an engineering perspective.
Simplifying your sales process with guided selling shortens sales cycles by 38% allowing you to move more customers through the sales pipeline. Sales can spend more time selling, and engineers can spend more time innovating. The time-sapping back-and-forth between the customer, rep, and engineer is eliminated.
"KBMax's 3D Configurator can be manipulated smoothly to let your customer view your product from any angle, add options and place them where they like. Rules can be created behind the scenes to make sure that the configuration is valid, putting the power in their hands, but not allowing them to put something together that can't be produced by your manufacturing team."
"Our previous process was extremely inefficient. We had outgrown our Excel configurator and needed to have an enterprise tool."
"We have a simple product with numerous and sometimes complex and unlimited option catalog. KBMax allows us to handle 95% of the custom requests without needing to use outside drawing programs to meet the customer's needs. "
Product variation compounded by the complexity of multiple pricing models can create confusion and inefficiency among your organization’s engineering, manufacturing, and sales teams. In this four-part guide, we’ll uncover how to address challenges like these in your sales to manufacturing processes by using CPQ software.Get the eBook
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