Learn about this website and how we collect and protect personal information
- How Epicor uses the personal information you share with us and that we learn about you because of our relationship when you use the Site.
- What personal information, if any, Epicor may share about you and the conditions we use to protect your information if it must be shared that has been collected through the Site.
- Other things you should know about privacy and Epicor.
“Personal Information” includes information that alone or when in combination with other information may be used to readily identify, contact, or locate you or a specific individual.
Collected Information and Usage
The Epicor Site. Epicor (or Epicor vendors and suppliers) may observe your activities, preferences, and transactional data (such as your IP address and browser type) as well as related usage behavior depending on whether you are using our Site or a particular Epicor Product. We may use this data for any purpose unless we tell you otherwise in connection with a particular Site or product. While we may collect or log this information, we do not identify you or match this non-Personal Information with your other Personal Information unless or except if we believe doing so will help us better respond to a request you have made or otherwise personalize your experience in using the Site. Where such non-Personal Information is linked to your Personal Information we will treat such information as Personal Information.
One of the primary purposes of cookies and related technologies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the web server that you have returned to a specific page. For example, if you personalize Epicor pages, or register with Epicor sites or services, a cookie helps Epicor to recall your specific information on subsequent visits. This simplifies the process of recording your personal information and return user log in. When you return to the Site, the information you previously provided can be retrieved. You have the ability to accept or decline cookies. Most browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Site you visit.
Children. The Epicor Site and Epicor’s products are not directed at children. If you are under 18 or otherwise would be required to have parent or guardian consent to share information with Epicor, you should not send any information about yourself to us. As required by law, if a person under 13 submits information through any part of an Epicor Site or an Epicor Product, and we learn the person submitting the information is such a child, we will attempt to delete this information as soon as possible.
Epicor Subsidiaries, Affiliates, Vendors and Suppliers. Epicor works with many affiliated third parties, vendors, distributors, and suppliers. To the extent it is necessary for these groups to provide their products and services to us and provide products and services you have requested, these third parties may have access to or process your Personal Information. Epicor may also sometimes permit our authorized service providers to have access to aggregate statistics about our customers, sales, traffic patterns, and related Site or Application information. These transfers of aggregate statistics do not involve Personal Information or data.
Recruitment and Job Applications. Residents of the United States may provide us with Personal Information through our Site. Personal information such as that contained on a resume or curriculum vitae may be submitted in connection with a job application or inquiry. We may use this information throughout Epicor (worldwide) for the purpose of employment consideration or your inquiry. We may keep your information on file for future consideration. When you submit such information you consent to worldwide processing of this information.
Enabling Services. Epicor offers a variety of services and functions through its Sites (“Epicor Services”). Personal Information that is collected through a Site may be used and/or disclosed to third parties in order to enable us to provide Epicor Services. For example, the Epicor Site may allow you to interface with a third party Site or application. To facilitate that connection, we may use your Personal Information and/or disclose your Personal Information to third parties.
Public Areas. Any information disclosed in public areas of an Epicor Site or to the extent possible in an Epicor Product or other Site (Facebook, YouTube, Twitter, etc.) will become public information. We cannot control the use of information disclosed in public forums, such as forums, bulletin boards, blogs, chat rooms, and networking functions of mobile-device applications. You should exercise caution when disclosing information in these public areas, and be careful how you disclose your Personal Information. Content posted in public areas of the Epicor Site or Epicor Products, including advice and opinions, represent the views and is the responsibility of those who post the content. Epicor does not necessarily endorse, support, verify, or agree with the content posted.
As Required by Law and Other Extraordinary Disclosures. Epicor may be required to disclose your Personal Information if it: (i) believes in its sole judgment that such disclosure is reasonably necessary to comply with legal process (such as a court order, subpoena, search warrant, etc.) or other legal requirements of any governmental authority, (ii) would potentially mitigate our liability in an actual or potential lawsuit, (iii) is otherwise necessary to protect our rights or property, or (iv) is necessary to protect the legal rights or property of others.
Security. Unfortunately, no data transmission over the Internet can be guaranteed to be secure, therefore, we cannot ensure the security of any information you send to us and you do so at your own risk. If Epicor learns of a security system’s breach, we may attempt to notify you electronically so that you can take appropriate protective steps. By using this Site or providing Personal Information to us, you agree that we can communicate with you electronically regarding security, privacy, and administrative issues. Epicor may post a notice on this Site if a security breach occurs. If this happens, you will need a web browser or mobile device enabling you to view the Epicor Site or Application. Epicor may also send an email to you at the email address you have provided to us in these circumstances or communicate with you by other means if we can. Depending on where you live, you may have a legal right to receive notice of a security breach in writing.
If you are visiting from countries with laws governing data collection and use that may differ from U.S. law, including those whose privacy laws may be stricter than U.S. law, please note that you are transferring your Personal Information to the United States to Epicor. By providing your Personal Information you consent to that transfer and processing.
California Privacy Rights. If you reside in the State of California, please review the PRIVACY NOTICE AND POLICY FOR CALIFORNIA RESIDENTS found at https://www.epicor.com/en-us/company/compliance/ccpa/privacy-policy/ to learn more about additional rights you may have regarding our handling of your personal information.
Marketing Communications. When you provide Epicor with Personal Information, we may communicate with you using the information you have given us to provide you with information we think may be of interest to you as permitted by law.
Enforcement and More Information. When Epicor receives formal written complaints, it is Epicor’s policy to contact the complaining user regarding their concerns. We will cooperate with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of personal data that cannot be resolved between Epicor and an individual.
Epicor Software Corporation
804 Las Cimas Parkway
Austin, Texas 78746
Attention: Legal Department