Tuff Shed Runs Their Entire Business on the Salesforce + KBMax Solution
Tuff Shed creates more than just great sheds. They have been manufacturing sheds, garages, cabin shells, and custom structures since 1981. As they round the corner on completing their one millionth sale, they are transforming their operations. From engineering, to sales, to their channel, all the way to the end buyer - they had to re-invent themselves in order to continue their growth.
"KBMax allows the customer's imagination to become reality in real-time which improves our lead generation, increases our average transaction & allows our customers to buy when and where is best for them."
Increase in Revenue
The maintenance on their existing custom solution would have been expensive, and never provided the depth of integration they needed to support the entire design and quote process.
Tuff Shed’s custom solution allowed for product configuration, but lacked a robust rules or decision engine to enforce good practices. Working with data from key systems like Salesforce, their ERP, or CAD was out of the question, and to get engineering drawings and estimates to customers took days or weeks.
Tuff Shed integrated KBMax, Salesforce, and other key business systems to expose their immersive building experience to multiple channels, increasing opportunities and compressing the engineering and sales cycle.
All of these different channels use the same basic configurator with slight variations for audience needs.
The Inside Sales Team
500 internal sales associates can configure and sell without reservation.
Thousands of Home Depot users can design and quote buildings while customers wait.
Direct to the End Buyer
Tuff Shed hosts 4,000+ unique users per day on their website’s 3D configurator experience.