Quote to Cash

Tuff Shed Runs Their Entire Business on the Salesforce + KBMax Solution

A Foundation For Digital Transformation

Tuff Shed creates more than just great sheds. They have been manufacturing sheds, garages, cabin shells, and custom structures since 1981. As they round the corner on completing their one millionth sale, they are transforming their operations with quote to cash. From engineering, to sales, to their channel, all the way to the end buyer - they had to re-invent themselves in order to continue their growth.

An improved quote to cash process

"KBMax allows the customer's imagination to become reality in real-time which improves our lead generation, increases our average transaction & allows our customers to buy when and where is best for them."

Steve Stessman
Vice President of Retail Sales at Tuff Shed

Tuff Shed’s product configurators serve over 500 internal users, 2,000 Home Depot channel users, and 4,000 website users.

Quote to cash

+$15 Million

Increase in Revenue

Quote to cash process

168% Boost

In Sales

Quote to cash process flow

35% Increase

In Production

Tuff Shed’s existing quote to cash solution provided no shelter.

Tuff Shed was stuck with a custom developed configurator that could not be maintained.

The maintenance on their existing custom solution would have been expensive, and never provided the depth of integration they needed to support the entire design and quote process.

Their solution wasn’t connected to their core business.

Tuff Shed’s custom solution allowed for product configuration, but lacked a robust rules or decision engine to enforce good practices. Working with data from key systems like Salesforce, their ERP, or CAD was out of the question, and to get engineering drawings and estimates to customers took days or weeks.

The KBMax + Salesforce Quote to Cash Solution

Tuff Shed integrated KBMax, Salesforce, and other key business systems to expose their immersive building experience to multiple channels. They are excited about increasing opportunities and compressing the engineering and sales cycle – all supported by a complete quote to cash solution.

Every Sales Channel Is Enabled To Configure the Right Product Easily

All of these different channels use the same basic configurator with slight variations for audience needs.

The Inside Sales Team

500 internal sales associates can configure and sell without reservation.

The Distributors

Thousands of Home Depot users can design and quote buildings while customers wait.

Direct to the End Buyer

Tuff Shed hosts 4,000+ unique users per day on their website’s 3D configurator experience.

Acheive quote to cash nirvana with KBMax.