Merck Millipore increases their quote generation by 99 with CPQ 

“KBMax [Epicor CPQ] provided an innovative ETO product configurator that wasn’t available anywhere else. They delivered what we wanted, on time, on quality, and on budget.”

Tom Roy // Senior Project Manager at Merck Millipore
Merck Millipore
About Merck Millipore

Merck Millipore manufactures medical devices, technologies and services for scientists and engineers. They are dedicated to making research and biotech production simpler, faster and safer. They needed a platform that helped them achieve this more efficient manufacturing process.

Industry: Biotech
Headquartered: Kenilworth, New Jersey
Website: https://www.merck.com

The challenges

Seeking a better way to manufacture efficiently in a growing market

Product configurator

Relieving pressure on engineering

ETO Product Quotes & Drawing

The Solution

Integrated biotech sales and engineering automation

“Our sales team previously submitted quotes to our engineering team multiple times for rework until they were correct. With KBMax [Epicor CPQ], they now create quotes that reflect our engineering rules for our customers immediately.”
Tom Roy  //  Senior Project Manager
Merck Millipore
Product quote

A single source of truth

Time saved, more customers won

The Benefits

Merck generates quotes and CAD drawings directly from the product configurator to provide seamless estimating, ordering, and manufacturing for customers

$4.5M in cost savings

3 weeks to 10 minutes for deal cycle time

99% increase in quoting capacity

Streamline sales and manufacturing with high-impact visual product configuration

 
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